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In today’s fast-paced digital world, businesses rely heavily on instant communication. WhatsApp has become one of the most powerful channels for customer engagement, and with the HiBot Official WhatsApp API , sending automated and scalable messages is easier than ever. This guide walks you through how to send text messages using the HiBot API , including request structure, parameters, and examples. 🚀 What Are Text Messages in HiBot API? Text messages are the simplest form of

WhatsApp Template Messages allow businesses to send pre-approved messages to customers even outside the standard 24-hour customer service window. With Hibot’s WhatsApp Official API, template messages can be used for appointment reminders, payment confirmations, shipping updates, customer support, lead nurturing, and much more. Template messages are one of the most powerful features of the WhatsApp Business API because they let your business proactively reach customers while s

WhatsApp Sticker Messages allow businesses to send animated or static stickers directly to customers on WhatsApp. With Hibot’s WhatsApp Official API, you can use stickers to make conversations more engaging, friendly, and interactive. Sticker messages are perfect for customer support, promotions, festive greetings, order confirmations, and chatbot experiences where you want to create a more human and expressive interaction. What Are WhatsApp Sticker Messages? A sticker messag

WhatsApp Reaction Messages let your business respond to a customer’s message using an emoji instead of sending a full text reply. With Hibot’s WhatsApp Official API integration, you can automatically react to customer messages with emojis like 👍, ❤️, 😀, or 🎉 to create a faster and more engaging conversation experience. Reaction messages are useful for confirming actions, acknowledging customer replies, and adding a more human touch to automated chats. What Are WhatsApp Rea

Location Request Messages allow businesses to ask customers to share their current location directly inside WhatsApp. Instead of asking the user to type an address manually, WhatsApp displays a “Send Location” button. When the customer taps it, WhatsApp opens the native location-sharing screen and lets the user share their exact location. With Hibot, this feature is extremely useful for delivery services, appointment bookings, pickup requests, field support, and many other wo

Location Messages in the WhatsApp Official API make it easy for businesses to share a physical address directly inside a WhatsApp conversation. Instead of typing a long address manually, businesses can send a location pin with coordinates, business name, and address. Customers can then tap the message to open the location in their preferred map application. With Hibot, location messages are perfect for helping customers find stores, offices, delivery points, event venues, and

Interactive Reply Buttons are one of the simplest and most effective ways to make WhatsApp conversations easier for customers. Instead of asking users to type a response manually, businesses can send up to three predefined reply buttons. Customers simply tap the option they want, and WhatsApp immediately sends their selection back to your system. With Hibot, reply buttons can help you create faster, more engaging, and more user-friendly customer conversations. What Are WhatsA

If you want to showcase multiple products, offers, videos, or services in a single WhatsApp message, Interactive Media Carousel Messages are one of the most powerful features available in the WhatsApp Official API. Instead of sending multiple separate messages, businesses can create a horizontally scrollable carousel with rich media cards. Each card can include an image or video, short text, and a button that encourages the customer to take action. With Hibot, you can use med

When customers are given too many choices in a regular text message, conversations can become confusing. Interactive List Messages solve this problem by letting businesses present multiple options in a clean, organized format directly inside WhatsApp. With Hibot and the WhatsApp Official API, you can create interactive lists that help customers quickly select products, services, shipping methods, appointment slots, or support categories. What Are WhatsApp Interactive List Mes

Long and complicated URLs can reduce customer trust and lower click rates on WhatsApp. Instead of sending a raw link in a message, businesses can use Interactive Call-to-Action (CTA) URL Button Messages. With this feature, you can attach a clickable button to your message so customers only need to tap once to open your website, product page, booking form, payment link, or offer. Using Hibot and the WhatsApp Official API, businesses can create more engaging and professional cu

Images are one of the most powerful ways to capture customer attention on WhatsApp. Whether you want to share product photos, promotional banners, event posters, or order updates, Image Messages help businesses communicate visually and instantly. With Hibot and the WhatsApp Official API, you can send high-quality images directly to customers along with an optional caption. What Are WhatsApp Image Messages? Image Messages are WhatsApp messages that display a single image insid

Businesses often need to send invoices, reports, brochures, contracts, and order confirmations directly to customers on WhatsApp. With the WhatsApp Official API, you can send these files as Document Messages, making it easy for users to download and view them instantly. At Hibot, Document Messages help businesses automate important customer communication while keeping everything simple and professional. What Are WhatsApp Document Messages? Document Messages are WhatsApp messa

Businesses often need to send invoices, reports, brochures, contracts, and order confirmations directly to customers on WhatsApp. With the WhatsApp Official API, you can send these files as Document Messages, making it easy for users to download and view them instantly. At Hibot, Document Messages help businesses automate important customer communication while keeping everything simple and professional. What Are WhatsApp Document Messages? Document Messages are WhatsApp messa

Hibot WhatsApp Business API allows businesses to send rich contact cards directly inside WhatsApp. Instead of sending plain text like a phone number or email address, you can send a complete contact profile with: Name Phone number WhatsApp number Email address Company information Physical address Website links Birthday When the customer taps the contact card, WhatsApp opens a profile view with all the contact details. What Are Contact Messages? Contact messages are a special

Hibot WhatsApp Business API allows businesses to send both basic audio files and voice messages directly to customers on WhatsApp. Voice messages are ideal for personal communication, appointment reminders, support updates, and spoken instructions. Businesses can also send normal audio files such as music, podcasts, recordings, or announcements. Starting March 17, 2026, WhatsApp voice messages will support a new “played” status webhook. Businesses will be notified the first t

Address Messages on Hibot WhatsApp Business API allow Indian businesses to collect a customer’s shipping or delivery address directly inside WhatsApp. Instead of asking customers to type their address manually in chat, businesses can send an interactive address form. The customer simply taps the message, fills out their address, and submits it. This feature is currently available only for businesses in India and customers with Indian phone numbers. What Are Address Messages?

With Hibot WhatsApp Business API, businesses can send many different types of WhatsApp messages to customers. You can send: Text messages Images Videos Documents Audio Location messages Interactive buttons Lists Flows Authentication templates Marketing templates Utility templates Group messages This guide explains how message sending works in Hibot WhatsApp Business API, what message types are supported, and how to send them successfully. Send Message Endpoint All message req

Before creating or sending authentication templates, it is important to preview how the message will appear in different languages. With Hibot WhatsApp Business API, you can use the message_template_previews endpoint to generate authentication template previews instantly. This preview feature helps you: View OTP message text in different languages Preview security recommendation text Preview code expiration warning Check Copy Code and Autofill button labels Verify localizatio

Managing authentication templates one by one can become difficult when your business supports multiple languages. With Hibot WhatsApp Business API Bulk Management, you can create or update multiple authentication templates in different languages using a single API request. The /upsert_message_templates endpoint allows you to: Create authentication templates in multiple languages at once Update existing templates automatically Add or remove security recommendations Add or remo

When using Hibot WhatsApp Business API authentication templates, your One-Tap Autofill or Zero-Tap OTP flow may sometimes fail. To help developers debug these issues, WhatsApp provides Android-only error signals through the com.whatsapp.otp.OTP_ERROR intent. These error signals are useful when: One-Tap Autofill falls back to Copy Code Zero-Tap delivery does not reach your app OTP notifications do not appear Handshake validation fails Android or WhatsApp settings block deliver