Official Business Account (Blue Tick) in Hibot – Complete Guide

An Official Business Account (OBA) is a WhatsApp Business number that has been verified as an authentic and notable brand. Once approved, your business number receives the blue checkmark badge beside your business name on WhatsApp.

With Hibot – WhatsApp Business API, you can apply for Official Business Account status directly through WhatsApp Manager or API.

What Is an Official Business Account?

An Official Business Account is a business phone number with a verified blue checkmark.

The blue checkmark appears:

• Next to your business name in contacts

• Inside WhatsApp chats

• In business search results on WhatsApp

This badge tells customers that your business is real, trusted, and officially recognized.

Benefits of OBA Status

Getting an Official Business Account can help your business:

• Increase trust and credibility

• Improve brand recognition

• Make your business easier to find in WhatsApp search

• Increase customer response rates

• Stand out from competitors

Without OBA status, customers can only find your business if they save your number manually.

Who Can Apply?

To qualify for OBA status, your business must meet all of the following conditions:

• Your business follows WhatsApp Business policies

• Your WhatsApp Business API account has been active for at least 30 days

• Your business is well known and frequently searched online

• Your business has completed Business Verification

• Two-step verification is enabled on the phone number

• Your display name is already approved

If any of these conditions are missing, the OBA application option may not appear.

Important Requirements

Before applying, make sure you already have:

• Approved display name

• Business verification completed

• Two-step verification enabled

• Active WhatsApp Business API number for 30+ days

If you do not have two-step verification enabled, you must set it up before submitting your OBA request.

What Is “Notability”?

WhatsApp only gives OBA status to businesses that are notable.

Notability means your business is:

• Frequently searched online

• Mentioned in trusted news websites or publications

• Recognized publicly as a known brand or company

WhatsApp reviews articles and media mentions from major publications.

Examples of accepted sources include:

• News websites

• Business publications

• Wikipedia pages

• Interviews and press coverage

Paid ads, sponsored articles, and business directory listings are usually not considered.

Supporting Links You Can Submit

When applying, you can provide up to 5 supporting links that prove your business is notable.

Good examples:

• News article about your company

• Press release from a trusted publication

• Wikipedia page

• Major media coverage

Examples of useful publications:

• India Today

• Economic Times

• Reuters

• Business Insider

• Wall Street Journal

The stronger your media presence, the higher your chance of approval.

Apply for OBA in WhatsApp Manager

To request blue tick status manually:

1. Open WhatsApp Manager

2. Go to Overview

3. Select your business phone number

4. Enable two-step verification if required

5. Click “Submit Request”

6. Fill in the business details and supporting links

7. Submit your request

You may also be asked for:

• Country of operation

• Parent company or brand

• Primary language

• Business website

• 
  

Apply for OBA via API

You can also submit your OBA request programmatically using Hibot API.

Use:

POST /<PHONE_NUMBER_ID>/official_business_account

Example Request

{
  "business_website_url": "https://hibot.live",
  "parent_business_or_brand": "Hibot Technologies",
  "primary_country_of_operation": "India",
  "primary_language": "English",
  "additional_supporting_information": "Hibot provides WhatsApp Business API and automation services to businesses across India.",
  "supporting_links": [
    "https://example.com/news-1",
    "https://example.com/news-2",
    "https://example.com/news-3"
  ]
}

Example Response

{
  "success": true
}

Important: A successful response only means the request was submitted. It does not mean your blue tick has been approved yet.

Check OBA Status

You can check the current status of your application through API:

GET /<PHONE_NUMBER_ID>?fields=official_business_account

Example Response

{
  "official_business_account": {
    "oba_status": "NOT_STARTED"
  },
  "id": "106540352242922"
}

Possible status values include:

Status	Meaning
NOT_STARTED	No request submitted yet
IN_REVIEW	Your request is under review
APPROVED	Your Official Business Account is approved
REJECTED	Your request was denied

If Your Request Is Rejected

If your blue tick request is denied:

• You cannot appeal immediately

• You must wait 30 days before applying again

• You should improve your brand presence and media coverage first

Common reasons for rejection:

• Not enough online presence

• Weak or missing media articles

• Display name not approved

• Business not notable enough yet

• 
  

Best Practices to Improve Approval Chances

To maximize your chance of getting the blue tick:

• Use your exact business name as display name

• Complete business verification

• Add a professional profile picture and website

• Build media coverage and PR mentions

• Submit strong supporting links from trusted sources

• Ensure your business is publicly recognizable

For sub-brands, a better format can be:

Sub Brand by Main Brand

Example:

Hibot Support by Hibot

This can improve notability if your main brand is already well known.

Final Thoughts

The Official Business Account blue tick is one of the strongest trust signals on WhatsApp. It tells customers that your business is authentic, verified, and recognized.

With Hibot – WhatsApp Business API, you can apply for OBA status easily and increase your brand credibility on WhatsApp.