Two-Step Verification in Hibot (WhatsApp Business API) – Complete Guide

Security is critical when managing customer communication at scale. That’s why two-step verification is a mandatory feature in Hibot – WhatsApp Business API.

In this guide, you’ll learn how to set up, manage, and reset your two-step verification PIN to keep your business account secure.

🔐 What is Two-Step Verification?

Two-step verification adds an extra layer of protection to your WhatsApp Business API account.

Instead of relying only on access tokens, you also secure your phone number with a 6-digit PIN, which is required for sensitive actions like:

• Registering your phone number

• Making account changes

• Preventing unauthorized access

🚀 Why It’s Important

Enabling two-step verification helps you:

• Protect your business account from unauthorized access

• Secure your messaging infrastructure

• Maintain control over your WhatsApp number

• Prevent accidental or malicious changes

⚙️ How to Enable Two-Step Verification via API

To set up two-step verification in Hibot, you need to make a POST request using your Phone Number ID.

Required Parameter:

• pin → A 6-digit number of your choice

What happens next:

• Your PIN gets linked to your business phone number

• It will be required for future operations

🔑 Authentication Requirements

All API requests must be authenticated using an access token.

Required permissions include:

• whatsapp_business_management

• whatsapp_business_messaging

Make sure your token is secure and up to date.

⚠️ Important Things to Know

• Two-step verification is mandatory for WhatsApp Business API usage

• There is no API option to disable it once enabled

• You must always remember your PIN for future changes

🔄 How to Reset Your PIN

If you forget your PIN, you can reset it using WhatsApp Manager.

Steps to reset:

1. Log in to your Meta Business account

2. Go to your WhatsApp Business Account settings

3. Open WhatsApp Manager

4. Select your phone number

5. Navigate to Two-Step Verification

6. Click Change PIN

7. Enter and confirm your new 6-digit PIN

🛡️ Best Practices for PIN Security

• Use a unique and hard-to-guess PIN

• Avoid using simple combinations like 123456

• Store your PIN securely (password manager recommended)

• Limit access to trusted team members only

🎯 Final Thoughts

Two-step verification is a small setup step, but it plays a huge role in securing your Hibot – WhatsApp Business API account.

By enabling and properly managing your PIN, you ensure:

• Safe communication

• Controlled access

• Long-term account security